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Eleos Health

4.4 / 5

AI documentation and clinical insights for behavioral health organizations.

How we rated it

4.4

out of 5

Weighted score: features & compliance (25% each), ease of use & value (20% each), support (10%).

  • Features & depthBreadth and quality of capabilities
    4.7
  • Compliance & securityData handling, certifications, privacy posture
    5.0
  • Ease of useHow intuitive and frictionless the tool is
    4.0
  • Value for moneyPricing vs. what you get
    3.5
  • Support & reliabilityUptime, support quality, vendor responsiveness
    4.5

Key facts

Starting price
Custom pricing
Pricing model
Custom
Free tier
No
Free trial
No
HIPAA compliant
Yes — BAA available
SOC 2
Type II certified
Trains on user data
No
Platforms
Web
HQ
Waltham, MA, USA
Last updated
May 2026

About Eleos Health

Eleos Health is built specifically for community-based behavioral health organizations, substance use disorder programs, and care-at-home providers — not solo private practitioners. Its core capability is a browser extension that sits on top of any web-based EHR and provides real-time AI documentation suggestions for individual sessions, group therapy, psychiatry notes, and clinical assessments without requiring API access or custom EHR builds.

Beyond documentation, Eleos includes a compliance layer that performs 100% automated pre-submission note scanning against organizational and payer requirements, a revenue cycle management module for AI-powered insurance eligibility checks and hidden coverage discovery, and a Clinical Insights Agent that surfaces evidence-based guidance for crisis and risk assessment, SUD treatment, and CCBHC reporting requirements.

Eleos Health is HIPAA compliant, HITRUST certified, SOC 2 Type II audited, ISO 27001, ISO 27799, and ISO 42001 certified — one of the most comprehensively audited security stacks in the behavioral health AI category. Pricing is enterprise-only with no published rates; deployment is through an organizational sales process. Customers include Wellpower, The Child Center NY, Jefferson Center, and CenterStone.

Pricing breakdown

Enterprise

Custom

Custom — contact sales

  • Real-time AI note suggestions for individual, group, and psychiatry sessions
  • 100% automated pre-submission compliance scanning
  • AI-powered insurance eligibility and hidden coverage discovery
  • Clinical Insights Agent for crisis/risk, SUD, and CCBHC guidance
  • EHR-agnostic browser extension — works with any web-based EHR
  • HITRUST, SOC 2 Type II, ISO 27001, and ISO 42001 certified
  • Dedicated implementation and customer success

All features

EHR-agnostic browser extension — no API or custom integration required

Real-time note suggestions for individual, group, psychiatry, and assessment sessions

100% automated pre-submission compliance scanning against payer requirements

AI revenue cycle management — eligibility checks and hidden coverage discovery

Clinical Insights Agent for evidence-based crisis, SUD, and CCBHC guidance

HITRUST certified, SOC 2 Type II, ISO 27001, ISO 27799, and ISO 42001

Integrations

IntegrationTypeNotes
Any web-based EHRAPIBrowser extension — no API or custom build required

Pros and cons

What it does well

  • The most comprehensive compliance certification stack in the category — HITRUST, SOC 2, ISO 27001, ISO 42001
  • EHR-agnostic browser extension works with any web-based EHR without IT involvement
  • Built-in compliance scanning catches note deficiencies before submission
  • Clinical Insights Agent provides in-workflow CCBHC and SUD-specific guidance

Limitations

  • Enterprise-only pricing — no published rates, no self-serve signup
  • Not designed for solo or small private practices
  • No free trial — requires a full organizational sales process
  • No native mobile app

In-depth reviews

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The verdict

The gold standard for community behavioral health organizations — unmatched compliance certifications and EHR-agnostic deployment, but enterprise-only pricing makes it inaccessible for solo and small practices.

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